NEW RADIO SHOW HELPING CONSUMERS, HIGH WATER BILLS, AND HOW TO START A REMODEL!
The Detective of the Air is BACK! And this time, he's helping South Florida consumers live on air at 850 WFTL on The Steve Warneke Show!
The Steve Warneke Show premiered on January 25th, 2020 at 11am Saturday morning on popular NewsTalk radio station 850 WFTL. This is Steve's latest vision come to life— as a retired cop of 15 years, Steve's investigating questions, solving problems, and mediating complaints for South Florida consumers live on the air. His motto? "I CAN HELP!"
You hear it all the time... People getting taken advantage of or ripped off, or stood up by yet another contractor or service provider.
"I can't get my contractor to show up on time."
"My landscaper up and disappeared with my deposit."
"Can ANYONE recommend SOMEONE RELIABLE to retile my bathroom?"
The usual responses?
"That's South Florida for you." Or, "Welcome to South Florida."
HOW DOES ANYTHING GET DONE?!
BUT YOUR DETECTIVE OF THE AIR IS HERE TO CHANGE ALL THAT AND RAISE THE BAR.
As a consumer advocate, Steve's not just throwing scumbags in the slammer- Steve's mission is to promote the businesses that take care of their customers, providing consumers with the help, security, and quality work that they deserve.
Steve's long-term vision is to round-up a Battalion of Experts- a trusted, reputable referral network that South Florida consumers can rely on to provide exceptional services. These businesses aren't just companies that can buy their way onto an advertising list. Besides having stellar references and reviews, businesses must be licensed and insured, undergo a thorough background check, and agree to comply with a code of ethics, which includes continual monitoring as long as they're a part of this network.
"My dad always used to tell me to leave a place better then when you found it... And that's my goal here today, with this show."
WHAT'S WORTH THE MOST MONEY ON EARTH? YOUR TIME.
Steve's mission is to build a trusted referral network, made up of reliable, reputable business so South Florida consumers can avoid the hassle and the headache of heading down the rabbit hole, or being stuck in a hamster wheel.
Steve's also dedicated to providing useful, educating tips and advice on everything from finance to remodeling, with the help of his team of experts, The Steve Squad (coming soon).
On this episode, Bonnie from Fort Lauderdale called in with a complaint about her water bill.
"I was paying $85- $100 dollars for my water... and now I'm being charged $500... There's no way a single woman living alone in a house without a pool is using 9,000 gallons a month."
Detective Steve asked some general questions... Did you check to see if the toilet's still running even after you flushed? Did you have a plumber come by and check for leaks? Did you turn the water off and check to see if your meter was still showing water flowing?
Yes. Yes. Yes. Bonnie had done it all AND even sent a letter to the city requesting her meter be replaced and checked.
While Det. Steve's advice helped several people following the story on Nextdoor to learn the next steps with their water bill issues- which were much smaller differences than Bonnie's- Steve wanted to go straight to the source to solve Bonnie's dilemma.
Captain Kelley called to investigate with the Utility Department, who sent her to the office of Strategic Communications. No word yet on an official statement from the utility department, but Capt. Kelley promised to follow up, and let Bonnie and 40 other of Bonnie's neighbors know when she heard back.
In the meantime, Steve and Kelley reported that they discovered the city of Fort Lauderdale did, in fact, have a 5% rate increase in water and sewer and a 20% rate increase for stormwater back in October of 2018... The likely source of many new high water bills.
We are currently still investigating and will follow up!
Next, we heard from Stacy who is a HUGE FAN of HGTV shows and was contemplating her own remodels and needed some advice.
Det. Steve, having flipped several single-family homes himself here in South Florida and also a big fan of HGTV, had a repository of advice on the first steps to starting your own remodel.
The biggest takeaway? Interview and hire a general contractor you can trust and rely on. Hiring a general contractor who has their own service providers they trust, allows you to get the job done more easily with a built-in team, rather than having to interview, hire, follow up and monitor each service provider yourself over the long project.
The importance of expecting surprises and hiring a contractor who is upfront about fees and costs was also discussed.
As well as, finding someone who can do the basics well: follow up with calls, texts, and emails, and someone who can make and keep appointments! Not just some Joe Schmo who says he'll get back to you sometime next week.
If you haven't already, or need more information about how to investigate a high water bill or how to start a remodel in your home, listen to the recorded show HERE!
AND IF YOU HAVE A COMPLAINT YOU WANT STEVE TO INVESTIGATE, SUBMIT YOUR STORY HERE!
IF YOU ARE A TRUSTED BUSINESS, APPLY HERE TO BE ON STEVE'S TEAM OF EXPERTS!
Until next time..!
The Steve Warneke Show is LIVE SATURDAYS at 11AM EST to 850 WFTL on your AM station.